Refund policy

Cancellation & Refund Policy

All of our posters are made to order, which means they are produced specifically for you once your order is placed.

For this reason, orders cannot be cancelled, modified, or refunded after they have been submitted.

However, your satisfaction is very important to us. If your poster arrives damaged, defective, or with a printing issue, please contact us within 7 days of receiving your order.

Include:

  • Your order number

  • A photo of the issue

We will review the problem and, if confirmed, send a replacement at no additional cost.

Please note that we do not offer refunds or replacements for:

  • Incorrect address provided at checkout

  • Buyer’s remorse or change of mind

  • Slight color variations due to screen differences

If you experience any issue with your order, we are always happy to help.

📩 Contact us at: contact@jjjdesgn.com

 

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